1411 M Road, Loma, CO 81524, US
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Privacy Policy for Shafer Large Animal Veterinarian Associates
Effective Date: 01/01/2024
At Shafer Large Animal Veterinarian Associates, we understand the importance of privacy and are committed to protecting the personal and sensitive information that our clients, employees, and visitors entrust to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our clinic, engage with our services, or interact with our website.
### 1. **Information We Collect**
We collect various types of information to provide you with the best veterinary care for your large animals and improve our services. This may include:
- **Personal Information:** When you register with us or use our services, we collect personal details such as your name, address, phone number, email, and payment information.
- **Animal Information:** We collect information about your animals, including medical history, treatment records, vaccinations, and other relevant health details.
- **Health & Treatment Information:** Detailed veterinary records such as diagnosis, treatments, prescriptions, and progress reports are stored for each animal treated at our clinic.
- **Payment Information:** If applicable, we collect payment information, including credit card details or billing information for the services provided.
### 2. **How We Use Your Information**
We use the information we collect for the following purposes:
- To provide veterinary care and treatment for your animals.
- To communicate with you regarding appointments, treatments, and follow-up care.
- To process payments for services rendered.
- To improve our services, including conducting surveys or obtaining feedback.
- To comply with legal and regulatory requirements related to animal health and veterinary practice.
### 3. **How We Protect Your Information**
We take the privacy and security of your personal and animal information seriously. We implement various security measures to safeguard your data, including:
- Secure servers and encryption technology to protect sensitive information.
- Restricting access to your information to authorized personnel only.
- Regular security assessments to ensure the highest standards of data protection.
### 4. **Sharing Your Information**
We do not sell, rent, or trade your personal or animal information to third parties. However, we may share information in the following situations:
- **With third-party service providers** who assist us in delivering our services (e.g., payment processors, IT services).
- **With regulatory bodies** or government agencies, if required by law or to ensure compliance with veterinary regulations.
- **With other veterinarians or specialists**, with your consent, if your animal requires specialized care.
### 5. **Your Rights and Choices**
You have the right to:
- **Access your information:** You can request to review or update the personal and animal information we have on file.
- **Request corrections:** If you believe any information we hold is incorrect, you can request that it be corrected.
- **Opt-out of communications:** You can unsubscribe from marketing communications by contacting us directly or following the opt-out instructions in our emails.
### 6. **Cookies and Tracking Technologies**
If you visit our website, we may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and improve our website’s functionality. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.
### 7. **Retention of Information**
We retain your personal and animal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.
### 8. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.
### 9. **Contact Us**
If you have any questions or concerns regarding our Privacy Policy, or if you would like to exercise your rights under this policy, please contact us at:
Shafer Large Animal Veterinarian Associates
1411 M Road Loma CO 81524
Phone: 970-858-7000
Shafer Large Animal Veterinary Text Messaging Terms and Conditions
Effective Date: 1/1/2025
By opting in to receive text messages from Shafer Large Animal Veterinarian Associates, you agree to the following terms and conditions. These terms govern the use of text messaging services related to your pet's care and communication with our office.
1. Text Messaging Consent
By providing your mobile phone number, you consent to receive text messages from 970-858-7000 regarding your pet’s care, appointment reminders, updates, medical information, and other relevant notifications. Standard message and data rates may apply, depending on your mobile carrier and plan.
2. Opt-In Process
To begin receiving text messages, you must explicitly opt-in by providing your consent. This may include a text message with a confirmation request or a written or verbal consent at the time of check-in, registration or during exam.
3. Text Message Content
Text messages from Shafer Large Animal Veterinary Associates may include, but are not limited to:
We will not send marketing or promotional messages via text messages.
4. Message Frequency
You may receive multiple text messages per week, depending on your pet’s care needs, scheduled appointments, or any specific communication requirements.
5. Opt-Out Process
You may opt-out of receiving text messages at any time by replying to any text with the word “STOP” or by contacting our office directly at 970-858-7000 or shaferequineservices@gmail.com. After opting out, you will no longer receive text messages unless you opt-in again.
6. Accuracy of Information
You agree to provide accurate and current contact information. If your mobile number or carrier changes, it is your responsibility to inform us of the update to continue receiving text messages.
7. Limitations and Liability
While we strive to provide accurate and timely information through text messaging, we cannot guarantee that messages will be delivered or received. Shafer Large Animal Veterinary is not responsible for any delays, errors, or technical issues that may arise during the transmission of messages.
You acknowledge that text messages may be received on a mobile device, and you assume responsibility for any charges incurred from your mobile carrier, including standard data or messaging fees.
8. Privacy and Security
Your mobile phone number and any information shared via text messages are subject to our Privacy Policy. We will take reasonable measures to protect your information but cannot guarantee the security of mobile communication channels. Sensitive information, such as medical records or financial details, should not be shared via text.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be communicated via text message or posted on our website. By continuing to receive text messages after changes are made, you accept the updated terms.
10. Contact Us
For any questions or concerns regarding our text messaging service, please contact Shafer Large Animal Veterinary at:
By using this service, you acknowledge and accept the above terms and conditions.
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Privacy Policy and Terms of Service